The news
Amazon is adding 5,000 smart delivery glasses to its network this year. The glasses are for drivers working with its delivery service partners (DSPs), and wearing them is voluntary.
Drivers testing the glasses have already completed more than 275,000 deliveries using the technology.
“I felt safer the whole time because the glasses have the info right in my field of view,” said Kaleb M., a driver for Maddox Logistics Corporation in Omaha, Nebraska, who took part in the trial.
The details
The glasses put delivery information in a driver’s line of sight once the van is parked. They display walking directions to the drop-off location, gate codes and delivery notes, allowing drivers to carry packages without having to check their phones.
The glasses also help drivers find the right packages in the van, scan them and capture proof of delivery.
A paw-print icon and audio alert flag a possible pet at the address.
The glasses can also warn drivers if they leave a package at a door that doesn’t match the delivery address.
Driver feedback has led to several hardware changes since Amazon first unveiled the glasses in October 2025. More than 500 drivers tested them on real delivery routes over 18 months.
Amazon moved the computing hardware and battery into a small controller attached to the driver's delivery vest.
The battery swaps out for all-day use. The lenses come in prescription and light-adjusting versions.
An emergency button connects drivers to emergency services along their routes.
The cameras have also raise privacy concerns, which Amazon says it has addressed through automatic blurring and a physical privacy switch. The company says faces and license plates are automatically blurred and that the glasses do not record video or audio.
“The blurred images are encrypted, accessible only to a limited number of people who need them,” Amazon said.
The glasses also have a hardware privacy switch.
What peers are doing
Other last-mile carriers are using AI to check delivery photos and reduce failed deliveries.
SpeedX has built a machine-learning model that checks proof-of-delivery photos against the drop-off location's GPS coordinates.
UniUni uses AI to validate drivers' delivery photos.
The North Star uses AI in the last mile to minimize delivery failures
What’s next
Amazon plans to have more than 20,000 smart glasses in the field by the end of 2027.
(Photo: Claudio Schwarz / Unsplash)
