Actionable Tactics to Optimize the Middle Mile

The middle mile might be tough, but it’s also where you can make big gains. 

In Part 1, we explored what the middle mile is, why it’s historically rigid and opaque, and how emerging technology is changing that. 

Now, let’s get practical.

In Part 2, Troy Lester (co-founder of WARP) dives deeper into:

• Top strategies to improve the middle mile

• How to leverage LTL data and cross-docking

• Why frequent, data-driven RFPs can be a catalyst for continuous improvement

By the end, these insights will help you think through your approach to the middle mile - and give you practical ideas on where to start.

Let’s dive in. 👇

Table of Contents

1. Where to Begin: LTL & Network Basics

   • How do you identify overcharging in LTL invoices?

   • Why is comparing quoted vs. invoiced amounts so critical?

2. Cross-Docks & Design

   • How do cross-docks unlock more routing permutations?

   • Is the extra touchpoint worth the risk?

3. KPIs & Creative Strategies

   • Which metrics move the needle beyond on-time delivery?

   • How can maximizing truck utilization also boost sustainability?

4. RFPs & Common Mistakes

   • Why aren’t annual, price-only RFPs enough?

   • How can frequent RFPs drive innovation?

5. Top 3 Quick Wins

   • Why rethink traditional “FTL vs. LTL” models?

   • In what ways can cross-docking and consolidation cut costs?

This conversation has been edited for length and clarity. If you're short on time, skip to the TL;DR section for key takeaways.